Report a Concern
What Can I Report?
At CLS Health, we're committed to providing safe, ethical, and respectful care. If you have concerns about patient safety, privacy, billing, compliance, or other potential issues, we're here to listen. Reports may be submitted confidentially, and anonymous reporting is available. If you need to report a concern to CLS Health, you may submit your report online, call our Compliance Hotline, or contact our Compliance Officer directly.
Examples of concerns you can report include:
- Patient safety concerns
- Privacy or HIPAA concerns
- Billing or insurance issues
- Compliance or regulatory concerns
- Fraud, waste, or abuse
- Unethical conduct
- Discrimination or harassment
- Quality of care concerns
Reporting Options
Submit an Online Report
Use the secure form below to submit your concern.
Call the Compliance Hotline
Call (346) 333-2772 to report a concern.
Contact the Compliance Officer
Sami Khader
500 N. Kobayashi Rd., Suite A,
Webster, TX 77598
Confidential Reporting
Reports may be submitted anonymously. Unless you choose to provide your contact information, CLS Health does not automatically collect your name, email address, or IP address through the reporting form.
Only the date and time of your submission are recorded to support the review process.
Ready to Report a Concern?
If you've experienced or witnessed a concern involving patient safety, privacy, compliance, billing, or unethical conduct, we're here to help. Submit your report securely online or contact our Compliance Hotline.
Frequently Asked Questions
Yes. You may submit an anonymous report without providing your name or contact information.
Our Compliance team reviews every submission and investigates concerns as appropriate.
Patients, family members, employees, vendors, and community members may report concerns related to compliance, patient safety, privacy, billing, or unethical conduct.
CLS Health makes every effort to maintain confidentiality while reviewing reported concerns.