Contact Us
Need help scheduling an appointment, requesting medical records, or handling billing inquiries?
Our dedicated Contact Center team is available to assist you.
Appointment Scheduling
Monday-Friday: 7 AM – 7 PM
Saturday: 9 AM – 1 PM
Our Contact Center is located in Houston and staffed with friendly representatives. Please call 281-724-1860 for assistance.
You can also use our find a doctor online link to locate your doctor’s office phone number and contact them directly.
Request Medical Records
CLS Health has partnered with HealthMark Group to ensure the accurate and timely completion of medical record requests.
How? Requests may be submitted electronically to HealthMark’s Request Manager at https://requestmanager.healthmark-group.com. Once logged in, select “Submit Request” from the menu options and enter all required fields to provide an authorization directly to HealthMark. Your medical record request will be processed, and a notification will be sent via mail or email once complete and available for download.
Any questions? Please log in to Request Manager for status updates or to chat with support. If you have any questions, you may contact HealthMark at (800) 659-4035 or status@healthmark-group.com.
Request records via the online portal: Visit Healthmark’s Online Portal and follow the instructions.
Billing Inquiries
For billing inquiries, please call 281-724-1860, Option 5.