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Preparing For
Your First Appointment

Preparing For
Your First Appointment

At CLS Health, we want our visitors to have a positive experience. We recognize that coming to the doctor can often be intimidating. That’s why it’s important to take the time to prepare for your visit. Here are some simple tips that can help ensure you have a successful and stress-free experience during your appointment.

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Before Your Appointment

Arrive at least 30 minutes before your appointment to allow ample time for completing registration and insurance paperwork.

What to bring:

  • Valid form of identification, such as a driver’s license or passport
  • Medical insurance card
  • List of current medications with dosage information
  • If you are bringing in a child for their appointment, please bring their immunization records
  • A list of any questions or concerns that you would like to discuss with your doctor

    During Your Appointment

    Having someone accompany you to your appointment may help you remember what was discussed during the visit. A guest can also remind you to ask your doctor any relevant questions.

    After Your Appointment

    Before leaving the office, complete the sign-up process for your patient portal account if applicable for your provider. This allows you easy access to important information, such as a visit summary, messages from your doctor, and test results after the appointment. The patient portal also allows you to easily communicate with your medical team regarding any questions or concerns you may have about your care.

    Notice of Your Rights to a “Good Faith Estimate”

    You have the right to receive a “Good Faith Estimate” explaining how much your medical care may cost. Under the law, healthcare providers need to give patients who do not have insurance, or who are not using insurance, a cost estimate for medical items and services. You have the right to receive a “Good Faith Estimate” for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, drugs, equipment, and hospital fees.

    Your healthcare provider must give you a “Good Faith Estimate” in writing for scheduled services within designated timeframes. You can also ask your health care provider for a “Good Faith Estimate” before you schedule an item or service. If you receive a bill that is at least $400 more than your “Good Faith Estimate,” you can dispute the bill. Make sure to save a copy or picture of your “Good Faith Estimate.”